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IMPORTANT QUESTIONS YOU SHOULD ASK YOUR SAN ANTONIO POOL BUILDER

October 10, 2016
Category: Pool Ownership. 

A custom built pool is a great investment, one that should provide you many years of low-maintenance pleasure. You probably have a lot of questions as you make plans to take the plunge. It’s a big decision, after all, and you want to be sure you choose wisely and get the very best for your family.

At Blue Haven Pools & Spas, we take pride in being ranked the #1 custom pool builders in the U.S. for nine straight years. We want your pool installation to bring you as much pride. To be sure that you are getting all you and your family deserve in your new custom pool, we’d like to share with you a few questions we believe are key to your making the right decision.

What Are Customers Saying About San Antonio Custom Pool Builders?

Reputation is built on customer satisfaction. No amount of advertising or discount pricing can compensate for poor quality or bad customer service. There’s just no substitute for making people happy with their decision. You shouldn’t have to regret money spent on your family’s happiness. Ask the builder to speak with previous customers to find out what they’re saying about them.

What Are Your Qualifications as Pool Builders?

Custom pool building takes expertise and planning. Your builder of choice should have the necessary credentials to do the job within specifications, in accordance with all municipal regulations, and should have a solid background in the industry. The custom pool builder you choose should be fully licensed, bonded and insured to do the work.

What Kind of Warranty Do You Offer?

When you hire someone to dig a hole on your property and fill it with water, you have every reason to expect that your decision is protected by strong warranty coverage. Ask whether the custom pool builder offers a lifetime structural warranty on their product. Inquire as to what is covered under warranty and whether the builder will put it on writing for you.

What’s Involved in the Construction?

Planning is the most important part of custom pool building. Before it begins, your builder should be able to explain to you each stage of construction including locating all utilities on the property, obtaining permits, and determining the proper location and layout of the pool. Ask your builder if they offer a 3D model of the finished project.

What Financing Options Do You Offer?

A custom pool is a big investment, too, and you may wish to secure financing in order to make the investment more affordable. If you’re planning to take advantage of off-season discounts, you may want to free up some cash for the holidays and still be able to get started on that pool of your dreams. Your custom pool builder should provide financing options that you can apply for easily.

Be sure before you choose. There are a lot of custom pool builders in San Antonio. Ask the questions that will separate the best from the rest, and put your mind at rest too. We at Blue Haven Pools & Spas invite you to shop and compare us to the competition. Contact us today and ask why we’ve been voted #1 for 9 years running.

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"We look forward to the weeks ahead, mostly I can't wait to jump in! We are already recommending you and your company to our friends and coworkers."

Marty

"Blue Haven has a great price and great quality work. They also have great service, form the initial contact all the way to the end of the service, when they collect that last payment. After that, they've got the money, so they don't have to pay too much attention. In my opinion, if they want to improve, they have to provide more after the service followup."

David M.

"This is my fourth pool with Blue Haven. I like their work and I like their customer service. I like everything about them. I have Blue Haven build two pools in Texas and two in California. And, I had another pool remodeled. They have always been great to work with. They answer any question I have and they tell me things I would have never thought to ask. Anytime I have a problem, they come right out to solve it, or they tell me how do it myself."

Jack M.

"These guys are awesome.They got my pool up and running quick. I would also like to take this time to thank Jim and Zack for their services. Zack my family wants to say thanks for getting the pool ready just in time for the summer break. I can't see why anybody would have a problem with the service you guys provide.Thanks again your customer for life."

Richard

"We had Blue Haven Pools do our pool. I was real happy with the workmanship. It is beautiful. The paved stone walls and the waterfall look great. I am extremely happy with the quality."

Kent U.

"Very pleased with the value, quality, customer service."

Brian

"Blue Haven Pools was a fine experience overall. They did both the pool installation and the service after. The entire project was good."

Andy & Joan U.

"Blue Haven Pool Builders was just overall pretty good. We did have some issues during construction but they corrected it. We found out about them through an advertisement. It's been three years. Blue Haven Pool Builders was just fair to deal with. It was good!"

Keith F.

"I am a general contractor and I have been using Blue Haven Pools on a professional basis for several years. I had previously used another pool company but I was unsatisfied with their attitudes, so I got a hold of Tyler and I have been using Blue Haven Pools since. I would not use any other business for my pools; that is how much I like them."

Wayne T.

"My husband and I would like to commend one of your employees, Doug Gorsuch. He was so personable, likable and very knowledgeable about his craft. We never felt pressured about our purchase. His customer service skills are exceptional! He has exceeded our expectations!"

Maureen & Jerry

"Outstanding job in all areas."

Charles

"Blue Haven Pools came in, and said they could do the job. It went pretty smooth. There were some minor details that were not their fault, because we had to wait for city inspectors and things like that. However, we still got it done within the time limit. They did a good job, and I am satisfied with how it looks. They are timely. Blue Haven Pools has been around for a long time, and I didn't see any complaints, so they have a pretty good and solid reputation."

Charlie C.

"We love our pool! We have received so many compliments on the design and colors. Needless to say, I give your name to everyone that sees it."

Elizabeth

"I recommend Blue Haven Pools every opportunity I get. They have been able to gain maybe 8 or 9 referrals from me. I especially appreciate Doug. He is the designer and salesperson that I worked with, and he is awesome. He is very patient with customers, he explains everything clearly, and he is reachable. I would give him a perfect rating. "

Casandra M.

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