FAQs
HOW DO WE GET STARTED?
Answer: With an in-home consultation to determine how you will utilize the pool or spa, the possibilities for your backyard, the location of utilities and easements, and your budget. Once a budget is established, your Designer can begin creating a unique plan that will flatter the architecture of your home and the outdoor environment. This plan will clearly define your design ideas and any extras you may desire, such as waterfalls, lighting, underwater benches and stools, special water features, and retaining walls. This is very important to the process, so pay close attention to drafted designs – if you want something altered or enhanced, let your Designer know during this phase so that the final plans meet or exceed your expectations.
HOW DO I APPLY FOR FINANCING ?
Answer: To learn whether you qualify for financing a new Blue Haven Pools & Spas project submit an application form online, or print a hard-copy and fax it to our offices. One of our representatives, usually within three to four business days, will contact you following your submission.
Call us and arrange with Blue Haven Pools & Spas for a no-obligation in-home estimate, free application and customized plan. Whether or not Blue Haven can arrange a loan, your application is still free.
For more information, call your Blue Haven Pools at
San Antonio P: 210-680-0006 or
Austin P: 210-680-0006Download a hard copy click here.
HOW LONG WILL IT TAKE TO BUILD MY POOL?
Answer: This depends on the climate, scope and complexity of your pool or spa project. Typically, we can complete the pool in 6-8 weeks. Unlike some builders who rush through the process, we allow the gunite to cure properly for two full weeks, fortifying the structure of your pool or spa. This also ensures that tile work and coping are fitted properly, and meet the standards of the Tile Council of North America, Inc.
HOW WILL I LEARN TO USE MY EQUIPMENT?
Answer: Our committed service staff will guide you step-by-step, describing operation and maintenance, so you can enjoy your pool for many years to come. A Technician will also provides an Operations Manual and all your warranty documentation. Should you have any further questions you may always contact our Service Department from 8:30 a.m. to 5:00 p.m.
WILL MY POOL BE DIFFICULT AND/OR TIME CONSUMING TO MAINTAIN?
Answer: Blue Haven Pools & Spas has worked with our manufacturing partners for decades developing and providing technology solutions for all our equipment, minimizing the time, energy, and effort required to maintain your pool or spa.
HOW MUCH DO POOLS COST?
Answer: Purchasing a pool is very similar to buying a home – you can buy a very simple home or you may custom-build the home of your dreams with state-of-the-art technology and exotic construction materials. Pools and spas can be very modest and energy efficient or can be enhanced by all the bells and whistles, such as fountains, grottos, lazy rivers, or natural stone waterfalls.